Digital Studio / EST. 2024
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Business system / retail

Custom Point of Sale

The counter and back office, connected.

This point-of-sale system was built around the reality of a busy shop floor: weighted and unit products, quick payments, morning stock counts, WhatsApp receipts and an owner who still needs to understand exactly what happened at the end of the day.

Custom Point of Sale system — The selling screen
01The selling screen

The counter view keeps weighted and unit products visible, fast and easy to reach.

  1. 01The selling screen
  2. 02The sales ledger
  3. 03Stock control
  4. 04Cash-up workflow
01 / The operational problem

What was getting in the way.

A fast sale is only useful if the stock and numbers stay trustworthy behind it.

A point-of-sale screen can look simple while the business behind it is anything but. Some products are sold by weight, others by unit. Stock changes throughout the day. Staff need to move quickly, but a mistaken payment, missing count or unexplained adjustment can make the owner's numbers useless.

The answer was not to squeeze the whole business into one crowded dashboard. Staff needed a short, forgiving flow at the counter. The owner needed the deeper controls, audit trail and reporting somewhere staff could not accidentally reach.

Industry
retail
Year
2026
Built for
web apps / portals / integrations
02 / Inside the system

The system, screen by screen.

Real operational views from the working system, shown directly and without decorative device mockups.

Custom Point of Sale system — The sales ledger
02The sales ledger

Every transaction keeps its time, basket, payment method and total in one readable record.

Custom Point of Sale system — Stock control
03Stock control

Live quantities and low-stock warnings connect the shelf directly to the till.

Custom Point of Sale system — Cash-up workflow
04Cash-up workflow

Staff can count money and stock in one guided run without losing the customer-facing flow.

Custom Point of Sale system — Monthly reporting
05Monthly reporting

Revenue, payment mix and product performance give the owner a useful business view.

Custom Point of Sale system — Cash-up history
06Cash-up history

Past runs, variances and the person responsible stay visible instead of being overwritten.

Custom Point of Sale system — Quantity interaction
07Quantity interaction

A large, focused number pad makes quick counter input obvious without cluttering the main screen.

03 / The operating model

How the work now moves.

The staff experience starts with a personal PIN and a clear morning stock count. Products are grouped for quick selection, weighted items use a purpose-built entry flow, discounts stay visible and cash, card or other payments are confirmed deliberately.

Each completed sale updates the operational record immediately. The customer can receive a WhatsApp-ready receipt, stock movement stays connected to the transaction and the team can move straight to the next person.

Behind that is the owner workspace: today's sales, payment mix, profit and margin, low-stock warnings, staff activity, cash-up variances, products, categories and the complete stock audit.

The day begins with a physical count, giving the system a trustworthy starting point. Staff sell from a tablet designed for the counter, while local data keeps the experience responsive and background sync keeps the shared record current.

At the end of a run, cash-up compares the money counted with the sales the system expects. If something is wrong, the correction is an owner action with a reason and an audit trail. The daily story remains understandable instead of being silently rewritten.

  1. 01PIN-based staff access
  2. 02Weighted and unit-product sales
  3. 03Morning stock count
  4. 04Cash, card and other payment capture
  5. 05WhatsApp receipt handoff
  6. 06Cash-up and variance review
  7. 07Products, categories and staff admin
  8. 08Stock audit and owner reporting
04 / What changed

Less chasing. More control.

The selling experience, stock position and owner report no longer have to be reconciled from separate notes. Staff can focus on serving the person in front of them, while the owner can review the business with the context needed to act.

  • The till and the back office work from the same record
  • Staff get a focused flow without owner-only complexity
  • Stock movement follows the sale instead of being reconstructed later
  • Cash-up problems and corrections leave a visible trail
Next caseRijn Hartman Admin

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