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[✕] How we work

From problemto working product.

No mystery process. A call, a written brief, a fixed price for the first version, then a working preview about a week after the deposit. You watch it change as you give feedback, and you choose when it goes live.

[✕] The principle

No packages, no slide decks. A working version in your hands about a week after the deposit, shaped with you until it does the job.

The process

Six steps. One discipline.

Drag the board, or let it play. A booking platform, paced like our recent builds: a preview in week four, then launch once your content and sign-off are in.

Week 01of 12 · First call

A booking platform

[01] First call

Tell us what's going on.

Most clients come through someone we've already built for. Message us or use the form; plain words are enough. Then we talk it through on a call, recorded with your OK, so nothing you say gets lost.

A straight answer on fit, and a next step

Week 1 · what exists now
GH
Guesthouse ownerIntroduced by a client

Today

09:12

Hi! The farm stall said you sorted their bookings.

Message

Project-based pricing

Priced individually. Explained clearly.

A landing page, a booking platform and an operations system are different products. Their prices should be too.

Once the brief is clear, you get one proposal: a fixed price for the first version, how the payment splits (usually half to start, the rest at launch), the monthly plan, and third-party running costs at cost. No surprise invoice halfway through.

Shape a project · watch the proposal assemble

Four things move the price

Scope

Scope

Journeys, screens, roles and edge cases in the first release.

Complexity

Complexity

Business rules, permissions, data and decisions.

Connections

Connections

Payments, messaging, CRMs, APIs and existing systems.

Running costs

Running costs

Hosting and services such as AI usage, email, SMS and maps, passed on at cost.

A focused first release. Priced from the brief. 4 items in the first release, 1 build phase.

Proposal · draft

Rev 1

A focused first release

Route: price from the brief

Clear enough to price straight from the brief.

Release items
4
Build phases
1
Decision points
2

01 · First release includes

  • The main customer journeys
  • Accounts and roles
  • Admin and reporting
  • Business rules and exceptions

02 · Running costs, itemised

  • Hosting and monitoringat cost

03 · Delivery shape

04 · Price, fixed for the agreed scope

Priced from the real scope once it is clear, never from a calculator.

Working rules

What does not change.

Every project has its own shape. These three hold on all of them.
  1. Rule 01

    The problem comes before the technology.

    Sometimes the answer is an existing tool and one connection, not a custom app. When that's the case, we say so and price it that way.

  2. Rule 02

    You see it working early.

    A preview link about a week after the deposit, then a new version each time you send feedback. Voice notes are welcome. Simple fixes often land the same afternoon.

  3. Rule 03

    Ownership matches the deal.

    Your data, content, brand and domain stay yours. Code built just for you becomes yours once it's paid in full. Platforms we own and run for a monthly fee stay ours, and your data leaves with you. It's all in the agreement you sign.

Before you start

Fair questions.

Every project is priced on its own, because a landing page, a booking platform and an operations system are different products. After a short call and a written brief, you get one proposal: a fixed price for the first version, how the payment splits (usually half to start, the rest at launch), the monthly plan, and third-party running costs at cost.

Six of them. A first call, a written brief, a proposal with a fixed price, the build with a working preview, testing of every journey on phone and desktop, then launch on the date you choose.

The proposal usually follows within a few days of the first call. About a week after the deposit you get a preview link to the real thing, not a mock-up. The launch date depends on your content and sign-off.

Your data, content, brand and domain stay yours. Code built just for you becomes yours once it is paid in full. Platforms we own and run for a monthly fee stay ours, and your data leaves with you. It is all in the agreement you sign.

You choose. On a monthly plan we host it, fix it, make the simple changes and send a regular report, and we keep looking at how it's used and bringing you ideas to grow it, whether that's for your own business or a product you want to sell. Bigger features are quoted first. Prefer to run it yourself? You get a clean handover. What the plan covers is written into your proposal.

Yes. x Create is based in South Africa and works with clients around the world, from South Africa to the United States and China. Calls, previews and feedback all happen online.

Mostly on WhatsApp: voice notes, screenshots and quick questions, whatever is easiest for you. Calls when they help, email for documents. You talk to the people building it, led by Rijn, and simple changes often land the same day.

No. Tell us the problem or the idea in plain words. We talk it through on a call, then write it up as a short brief before any price is given.